Help & FAQs

We love to see dogs at Blists Hill Victorian Town.

They’re welcome to visit with you so long as they’re kept on their leads. Sadly, they are not permitted during any evening events or when our Heavy Horse event is taking place.

Unfortunately our other indoor museum sites are restricted to assistance dogs only.

If you have any doubt, please email tic@ironbridge.org.uk.

We use Automatic Number Plate Recognition (ANPR) at all of our Museum-owned car parks. We record the registration numbers of vehicles entering and leaving a site and calculate a charge based on the length of stay. The tariff is £1.50 per hour up to a maximum of £6. There is a 30 minute free period to allow pick-up & drop-off.

You can pay for parking with a debit/credit card at machines on-site or online within 48 hours of your visit.

Income generated from car parking helps us to carry out our twin charitable aims of education and heritage conservation.

Where possible, we offer free Blue Badge parking. Please speak to our front of house team upon arrival.

PASS PLUS holders can park in any IGMT car park for free during their daytime visit. Simply show your PASS PLUS at the front desk when you arrive at any of our sites to receive a free parking voucher. T&Cs apply.

Each museum has different opening times which change to suit different times of the year. For example, our opening times are usually reduced in winter due to darker mornings and evenings.

Important information -

Please note some sites temporarily close at different points of the year so please check the museum opening hours before your visit.

There is a free cash point in the entrance building at Blists Hill Victorian Town and at the Co-op in Ironbridge.

Ironbridge Post Office can be found in the Chemist in the Square - money can be withdrawn over the counter and there is also a Euro foreign exchange service.  

Most of our museums have good levels of physical access for all visitors.

Please visit our Access Information page to see our site access guides for further, detailed information about access if you have a physical or hidden disability.

Alternatively call the Ironbridge Visitor Information Centre on 01952 433 424 or email tic@ironbridge.org.uk to discuss the best way to enjoy your visit.

We have a number of wheelchairs available at Blists Hill Victorian Town for visitor use. Please speak to our friendly front of house team when you arrive.

There are many hotels, B&Bs, guest houses and campsites within a few miles of the Museums. You can visit www.visitshropshire.co.uk for full accommodation listings.

There are ten Museums to visit so you will need a couple of days to see them all.  These are our recommended visit times:

The Museum’s Education Department can offer advice on all aspects of making an educational visit. More details about educational visits can be found here.

We're sorry that you were disappointed with your experience with us. If you email contactus@ironbridge.org.uk a member of our team will be happy to help.

Please email tic@ironbridge.org.uk with details of the missing item(s) and the time and date of your visit.